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Vrain

Packet Loss Spikes on ZE server

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Have been losing packets by 20%-50% for a few days now, and strangely it's been happening only in ZE

20190621215417_1.thumb.jpg.d4897276251e6de77deeb5cdf56ed00c.jpg

It happens every minute or so for about 5-15 seconds.

 

I was fine playing around a week ago and before, but I dunno what prompts the packet loss

 

* Tried another GFL server (Surf Server) and it's not spiking or rarely spikes

20190621215909_1.thumb.jpg.b9c9a238a0c841afa05c02352da2aa95.jpg

 

*Getting on official matchmaking server and all its fine

20190621215009_1.thumb.jpg.b2a3ac552889f2900a73101561ccd892.jpg

 

I see @Lv100Crobat have the same problem, but there's seem to be no resolution for the problem

 

I've tried verifying the game, rebooting my computer, tried a fix from https://steamcommunity.com/app/730/discussions/0/2534848209922898200/ to no avail

 

Thanks for reading, hoping to find a fix for this.

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CS:GO Surf Timer is running under a different network than CS:GO ZE. Therefore, they aren't really comparable. You may be able to try CS:S Surf Timer or CS:S Bunny Hop if you have CS:S (these servers run on NFO just like CS:GO ZE). If you experience packet loss on them, this might indicate a routing issue from you to NFO's Chicago location.

 

Can you perform an MTR to the CS:GO Zombie Escape IPv4 address (216.52.148.47).

 

For Windows, you may download WinMTR to achieve this. Please allow the MTR to send at least 200 packets. Afterwards, stop the MTR and paste the results here or you may PM me.

 

For Linux, you may install the MTR package (depending on the Linux distro) and the command through the terminal:

 

mtr 216.52.148.47

 

Thanks.

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Hello, @Roy thanks for replying

 

Here's the result of the WinMTR

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |  201 |    0 |    0 |    0 |    0 |    0 |
|162.subnet125-160-9.speedy.telkom.net.id -    0 |  201 |  201 |    2 |   18 |   44 |   25 |
|29.subnet125-160-14.speedy.telkom.net.id -    1 |  201 |  200 |    1 |   16 |   32 |   23 |
|                           180.252.3.249 -    0 |  200 |  200 |    1 |    4 |   26 |    2 |
|            194.190.240.180.in-addr.arpa -    1 |  200 |  199 |   19 |   20 |   22 |   19 |
|            193.190.240.180.in-addr.arpa -    1 |  200 |  198 |   19 |   20 |   36 |   20 |
|             54.192.240.180.in-addr.arpa -    0 |  200 |  200 |  190 |  193 |  313 |  192 |
|    ae-14.a00.lsanca20.us.bb.gin.ntt.net -    0 |  200 |  200 |  190 |  194 |  218 |  193 |
|     ae-3.r01.lsanca20.us.bb.gin.ntt.net -    0 |  200 |  200 |  264 |  266 |  287 |  265 |
|     ae-8.r23.lsanca07.us.bb.gin.ntt.net -    0 |  200 |  200 |  192 |  201 |  224 |  200 |
|    ae-12.r22.snjsca04.us.bb.gin.ntt.net -    1 |  200 |  198 |  208 |  211 |  229 |  209 |
|     ae-8.r21.chcgil09.us.bb.gin.ntt.net -    0 |  200 |  200 |  257 |  263 |  319 |  263 |
|     ae-2.r07.chcgil09.us.bb.gin.ntt.net -    0 |  200 |  200 |  264 |  267 |  292 |  281 |
|     ae-1.a01.chcgil09.us.bb.gin.ntt.net -    1 |  200 |  199 |  261 |  264 |  297 |  263 |
| ntt-2.e7.router2.chicago.nfoservers.com -    0 |  200 |  200 |  260 |  265 |  287 |  268 |
|c-216-52-148-47.managed-ded.premium-chicago.nfoservers.com -    0 |  200 |  200 |  261 |  274 | 1274 | 1274 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir  ( [email protected] )

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@Vrain Hm, one dropped packet isn't much and it didn't show any packet loss on the destination. So I don't think it has anything to do with the routing itself unless if one of the hops are dropping packets due to what I explain below.

 

What are your download and upload speeds? You can use this speed test if you'd like:

 

http://dslreports.com/speedtest

 

I'm curious if your router is dropping UDP packets for a period of time when it exceeds too many packets per second or if you're consuming all your download/upload. I'm also wondering if you're being rate limited somehow.

 

CS:GO Zombie Escape uses A LOT more bandwidth than something like CS:GO Surf Timer. Does the packet loss literally happen every minute or so? With that said, do you notice it not happening at lower player counts or when less things are going on (i.e. less bandwidth)?

 

I would also suggest running net_graph 4 when this happens so you can see the 'in' and 'out' values which represents how much bandwidth you're sending and receiving from the server.

 

Do you have CS:S or GMod by any chance and could test playing on CS:S BHop, CS:S Surf RPG DM, or GMod TTT #1?

 

Thanks!

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@Roy

Hello,

My download speed is around 2.9Mb/s and my upload is around 0.48mb/s

Didn't download or uploading anything while playing

And come to think of it, I instantly rubber band when something happening i.e lots of players around, certain events triggering

 

*Boss fight at ze_asiangirls

20190623182827_1.thumb.jpg.7e2403d5f350d80cbcac44967d7caf7d.jpg

 

*Area after spawn teleport

20190623183017_1.thumb.jpg.9bc43c85b7d6bf92af30a7a1fb00c7eb.jpg

By the looks of it, I'm guessing limited bandwith is the culprit

But this never happens to me before. I've played skyrim, fapescape, darksouls, santa, westersand, etc and not once i lost any packet that I rubberband

 

I do apologize for not carefully reading your last reply about trying out the CS:S server, here's the result

*Only player on the CS:S Surf server

20190623184239_1.thumb.jpg.5d63a27967000998d915069159bf1211.jpg

I may contact my ISP if the problem is limited bandwith, which is most likely the cause of the problem

 

Thanks for the reply!

 

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The problem is probably your incredibly poor internet speed, there isn't anything you can do other than get better internet or optimize your internet better somehow (making sure you're the only one using the internet, turning off any DLs etc)

 

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@Malal The thing is that I've played on CSGO's GFL for around a year or so, maybe more and I don't have any problem playing on the server, even then I played normally with download in the background and it's still fine and dandy.

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1 hour ago, Vrain said:

@Malal The thing is that I've played on CSGO's GFL for around a year or so, maybe more and I don't have any problem playing on the server, even then I played normally with download in the background and it's still fine and dandy.

Has your internet always been this slow?

How much speed are you meant to get with your internet plan, did you change ISPs, change your internet package/plan etc

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as someone who used to work for an ISP years ago, they change things all the time internally so just because it didnt happen a few months ago, and happens now, all while having the same ISP, does not mean it is not the ISP's Fault. 

 

 

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Hey @Vrain, sorry for the delay. The speeds you posted, are they in megabits or megabytes? I would assume megabits, but I just want to make sure.

 

Thanks!

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@Roy So I decided to call my ISP, and looks like they change my plans either accidentally or some other reason.

Now my download speed is around 20 Mb/s and my upload is around 4 Mb/s, and there's little to none packet loss and the bandwidth is a-ok when I tested on the CS:GO ZE server

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