I have a little bit of a story from my enjoyable time in retail, and I'm not sure if I have told it or not already...
I use to play the strict card myself while fulfilling this role. It seemed to have worked so well, that I could see associates quickly tidying up the place as I walked into the store, and everything would fall into order the moment I clocked in. My department was performing the best it had ever done compared to any of my predecessors (many of whom were involuntarily terminated) and we were on the rise in an internal ranking system. We weren't the best, but there was no reason for me to think anything was wrong.
The Assistant Store Manager made a very interesting observation and brought it to my attention: Things would only get done while I was in the store or if the associates were afraid that I may talk to them later on. Everything would only be in order for 40 ~ 60 hours per week. The moment that I walked out of the store was the moment that people were on their vacation. I changed up the game a little bit to see if coaching and motivation would work better (calling people into the office weekly with open doors and training them on something new, asking them how they felt, allowing them to vent without waiting for them to come to me, etc.), and the number soared! Associates began fulfilling their tasks to the best of their ability; not out of fear, but to support their friend. or to see what they could achieve I would walk out of the store and the standards were held to my expectations and sometimes above - all the associates working for me were much like a small clone of myself... making decisions and thinking as similarly to me as possible as they had seen so many times, understood from our conversations, training, and motivation. This made my role super easy while I was on the clock and people asking for help was only a mere formality or a way to pass on accountability for risky decisions (and I was always willing to take that bullet which made them even more willing to work hard for me). By that time, my team made $60,000/quarter more than any predecessor and - since our pay was partial base and commission (performance) - my associates were paid more than every supervisor in the store. I literally had supervisors asking if they could be demoted and become an associate on my team.
The moral of this story? There's a problem if you have one of the largest staff team of any game mode, the most bans, and people are still asking for more staff. The change I made above for my success was not becoming more strict or to add more watchdogs on the team, but to loosen up and change the culture. You can do exactly the same thing with players too. There will always be the one or two bad players who refuse to budge no matter what you do, but a good majority of them are influenced by culture. The servers with a bunch of rule breakers... these people do these things because they enjoy how easy it is to trigger a Server Admin or disrupt an unstable system dependent on a team holding it up; it's only a game, and they get more joy from disrupting you than they do from the game itself.