First, I would like to begin by saying this is by no stretch of the imagination a diss towards anyone in the Moderation Team. I have no problems with any of them and none of them have ever "wronged" me to push me to make this post. If you are here to comment insulting things while to to dish out your rebuttal, I won't read it or acknowledge it. I want civil discussion because my opinion, along with others, is not god-tier.
There is a lot of suggestions I would like to make towards the current moderation team. I do not know if there are changes that are going to be implemented now that Ben is the Team Leader, but why not? To summarize, as this will be a long post; more moderation transparency, make each moderator accountable for their activity outside of their "main Discord server", moderators shouldn't enforce anything that is not written in the rules, "follow the spirit of the rules" should never apply to anything, unprofessionalism, and Discord Partnership.
We'll begin with making each moderator accountable for their activity. I'll post some statistics of what I mean;
Main Discord Activity
Cambr: 718 (last message 9/05, but only 2, before that 5/28/20)
Foe: 16 (10/26)
Janie: 139 (10/27)
Xivi: 62 (10/26)
Duck: 396 (10/26/20)
Yogi: 65 (10/15/20)
Lurn: 1,524 (10/12/20)
Qas: 4,045 (07/14/20)
Canman: 469 (08/25/20) Rust Discord Activity
Royce: 6 (05/10/20)
Duck: 43 (10/26/20)
Xivi: 1 (09/03/20) "i joined."
Qas: 15 (01/24/20)
Canman: 31 (08/21/20)
Other moderators aren't even in here.
I doubt I need to keep going, as I don't even have the time to delve into this topic that much. However, I have seen Moderation Applications be denied due to "activity" and "you don't have the time", but there are moderators who can't even spend a second of their day to pop in to say hello and make sure everything is going ok? I left out the ones who are active, as I do not want to call the good ones out from the bad ones--of course, I do not know each ones story or why they are Moderator in the first place, some could be Division-centric. If Discord Main wants to actively go for Discord Partnership, the activity needs to be there. I believe each Moderator should report their activity and how they are doing. Now, I don't have access to internal and can see how much work they really put in, but there is definitely room for improvement here. If Moderators truly feel like they can't do this (why did you even ask to become one?), Division Leaders should be able to pick their own players and recommend them as Moderators to the Team leader, so they can reviewed by the Team Leader (skipping the application process [arguable], since applying for a division-specific spot is really taboo, for some reason?). These Moderators would be division-specific but still comply to the Moderator Guidelines & Punishments and adhere to the Team Leader. Some servers need these, such as Rust & Breach. It could also help with the activity of the team as a whole. Division Leaders can be capped on how many people they can recommend in their servers.
Secondly, "follow the spirit of the rules" is such a, well not a smart statement. That statement alone will get you barred from many moderation positions in other communities. I have seen multiple Discord & Forum moderators mention this. Discord Partnership rules are not followed "in spirit". They are followed right down to the exact detail. If the rules allow for so much room like that, they're trash rules and should be revised. I admit I could've very well been punished more times over than I care to admit if we did follow the rules down to the detail, but there are some things that need to be sacrificed if Discord Partnership is viable. Rules should be fully followed & enforced, as well as the guidelines. It's up to the community to suggest & complain if they are "treated unfairly" and to change the guidelines / rules. Telling Moderators to act based on their emotions instead of what is written down and expected is a terrible precedent for their future livelihood in real life too. Some kids take actual lessons from their experience in GFL and apply it to their life. "Following the spirit of the rules" shouldn't be encouraged within the current moderation team and they should instead either revise or enforce the guidelines.
Next up, more moderation transparency. There are many ways to do this, and I understand that too much transparency is problematic.
Moderation Transparency Suggestions
In detail, explain why the person was muted in the command. (ex: "!warn Saizy Violation of rule 1: stop being disrespectful to others")
Follow up with a direct message, if necessary, about why they were muted so there is no need for drama to be escalated. It happens.
Perhaps the most controversial & I can be shitted on for this; make moderation chats public but only moderators can talk in there.
Discuss “problematic” people being unbanned. Additionally reviewing all member bans case by case in ban logs.
Perhaps what is the most sickening to me is the unprofessionalism of the moderation team, no sly remarks to anyone. Moderators shouldn't shit on someone's application for the fun of it. I can bring up three examples of this but I'm not going to call out the applicants. Some holes are better left closed. Without condescending, insulting, or insinuating opinions on a person when voting on them, just give a detailed & professional reason why you voted that way. There is a lot of times I've seen personal drama & emotions be coughed on applicants for no reason. What the applicant's friends did when their previous application was rejected should not be considered. Only actions by the applicant in the past should be considered when reviewing their application and voting. Drama shouldn't arise from applications because a Moderator wants to feel snarky. Moderators should be punished for their choice of words when voting on applications and be held of their behaviors / rule breaking in the forums & Discord.
Finally, Discord Partnership. If this is truly pursued, rules have to be fully enforced. There is no room for ghosts or spirits. This could either lead to a more active, friendly community or a far less active one. Benefits may outweigh the downsides, but there is a lot of consequences of introducing Partnership rules to Discord. I have seen the worse & the best happen to a multitude of Discords I am in active in. People will act out. People may follow along. The Moderation Team needs to be ready for this and I hope the Directors can think about this longer.
This is just a rant & suggestions. If this offended you, that wasn't the intention. I respect each Moderator, even if I haven't met them (and I'm active...). Hopefully at least one of my suggestions can be implemented or at least thought about. I would love to hear Ben just shit on this and tell me why it isn't good, after all, it's just my opinion. I'd like to hear other opinions as well, if you want to add on or critique it. If you're not sure what exactly I am suggesting and you see it as a rant cause Saizy big mad, comment that so I can make a better summary!