Assistant/Co- or Trial Manager

[Joshy 4,312 / 43,116]

I think we should bring back Assistant/Co- or Trial Manager.

 

We removed it long ago probably because people were being promoted into a position of trust and reputation too easily compared to Server Manager, and the positions/ranks in GFL were becoming too bloated and complicated.  We're trying to simplify and consolidate, right?  Removing the position has merely shifted these concerns from Trial Managers to Server Managers, and we've struggled to retain talent for anyone who isn't 100% or cannot fully commit anymore.  It does not look to me, that removing the position has benefited GFL, and I do not think we had badges at the time of the decision.  I think we can reintroduce the position with the badges much like Trusted or Senior Admins, and so we can benefit from the position again.

 

Merry Christmas  

Edited December 25, 2017 by Joshy

[Eli 708 / 11,586]

Senior admins are basically the same thing, I don’t know about everyone, but some managers I’ve talked too (including me) definitely don’t have anyone on their admin team who can fill this role.

[Joshy 4,312 / 43,116]

I'm not suggesting every server has this role (ie. Trial Manager exists and now every server must have a Trial Manager too), but to have the role available should it be helpful for the server (ie. We don't need a Trial Manager and so we wont have one... or I think Blabla Nameofperson will be a helpful asset for this server and is our new Trial Manager)

 

I think the gap between Senior/Head Admin and Server Manager is still too large.  I remember having a thread about one of the Server Admins with Root permissions.  It was determined at that time, that we shouldn't be doing that.  What we have now is people from Server Manager stepping down because they cannot fully commit even though they have the talent GFL is looking for; we also have no clear candidate for someone succeeding a Server Manager when they change positions (promotions, demotions, leaving community, etc.), and Server Admin to Z/Root or NFO access still looks like a big jump to me.  I'm proposing this position so that there is something that exists where it is acceptable for someone to have Z/Root or NFO access either for retaining talent (someone stepping down), partial talent (someone has some background in this but cannot commit all the way), for help or training purposes.  I think it's more obvious when it's someone with some type of Manager -like title, but I wouldn't be against supporting it for Senior/Head Admins if we're firmly against having an extra badge or title.

Edited December 26, 2017 by Joshy

[Winter 1,704 / 25,731]

+2 bring back that dank trial manager color.

rename to Mini-Manager

 

In all seriousness I think this would be helpful, especially for servers like purge whose managers would need training prior to full ownership of the server. Giving Co-access i’m not sure about given that one of the two would clearly have more experience than the other and co-ownership could be done eventually once the trainee learns enough about management.

 

I agree it wouldn’t be mandatory for every server, that’s unrealistic.

[Auralanity 1,090 / 18,762]

This has the potential to be very successful on some servers. Not only would it relieve some of the burden server managers have, it will bring a friendly face for players to talk to when the other server manager isn't there. 

 

Great idea @Joshy!

Edited December 26, 2017 by Rose

[Rick 1,636 / 17,369]

I think bringing back trial manager would be a good idea. We seem to have a fairly big problem with management and the lack of quality going out so having a trial manager phase would help show us if someone is ready to actually be a full manager and can actually handle the responsibilities of being one.

 

As for assistant managers I'd say no. People used them as a means of doing no work and letting the other do almost all of it. I think if a manager cant handle the server with their current team then him/her shouldn't be manager at all. After all we have Developers and Division Leaders to assist the manager whenever possible so an assistant really isn't needed at all. 

[Eli 708 / 11,586]

59 minutes ago, RickGrimesTM said:

I think bringing back trial manager would be a good idea. We seem to have a fairly big problem with management and the lack of quality going out so having a trial manager phase would help show us if someone is ready to actually be a full manager and can actually handle the responsibilities of being one.

I agree, being that the DL's actually take time to train the manager during this period. I know some managers, like @Winter who started out knowing absolutely nothing and basically tought himself, and got some help from others on how to do the very basics and not much past. I feel this is the biggest problem and needs to be addressed and have it where managers can actually get the knowledge they deserve.

 

though most managers should have a pretty "decent" understanding of what their getting into, like for example, over the summer I setup a dedicated jailbreak server so i could learn the server files and how they work, and when I eventually got manager, i instantly knew how to do what i wanted because I had that knowledge. These are the things that should be looked for in managers rather than just having "dedication" to the server

[Bonk 307 / 6,314]

I would love to see Trial-manager come back especially in the csgo division due to how some of the managers still have alot to learn before they are true managers. The question is would the current manager or the DL train them due to how most of the servers are set up by the current managers. Bork.

[Joshy 4,312 / 43,116]

5 hours ago, Bonk said:

I would love to see Trial-manager come back especially in the csgo division due to how some of the managers still have alot to learn before they are true managers. The question is would the current manager or the DL train them due to how most of the servers are set up by the current managers. Bork.

 

I would hope the proposed Trial Manager would learn from everyone they can although I think the typical chain of command would suit this well.

[Bae 2,489 / 41,432]

The thought of having this rank back is amazing. Since we bought back senior admin; might as well bring back assistant/trial manager.

[Ben 2,376 / 31,105]

Great idea. Bring it back and then put me in that rank, which I’ll always be trial manager forever  

[Kubnair 1,158 / 17,225]

I think we had a trial manager 3 months ago

[TheJitFace 698 / 18,012]

It seems like a good idea for some servers, I think this should be implemented on servers where the admins can actually receive this role. 

[gekkota 684 / 11,375]

I like the thought process on adding this. Is there going to be a new role on the forums ?? (ie: Director, Server Admin and ETC.) I saw 'Trial-Manager' been used by CSGO 1v1 server, I believe that it should be append to servers and the forums!  

[Bae 2,489 / 41,432]

3 hours ago, Kubnair said:

I think we had a trial manager 3 months ago

it was unofficial; but they made it a thing without actually making it official. People can have assistant managers; but I think they're talking about the official rank that says "trial/assistant manager"

Edited December 27, 2017 by Bae