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Lv100Crobat

Packet loss 20%-50% on ZE

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I just got a new PC and when I try to join GFL ZE, I get packet loss over 50% which make the game literally unplayable. I know is client side, is there any way i can fix this?

 

Edit: This only happens on GFL ZE, and not on other servers, I used to play on gfl ze before and I didn't got this recent issue.

Edited by Lv100Crobat

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Hello @Lv100Crobat,

 

Could you try running a MTR to the server (216.52.148.47)? You can download the Windows version of MTR here.

 

Run it for a few minutes or until there are > 200 packets sent and paste the results here (using the "Copy Text" button).

 

Thanks!

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@Roy

 

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  188 |  188 |    0 |    0 |   73 |    0 |
|                              10.211.0.1 -    1 |  184 |  183 |    6 |    8 |   91 |    7 |
|                           10.111.31.177 -    0 |  188 |  188 |    6 |   10 |   88 |    8 |
|                   No response from host -  100 |   37 |    0 |    0 |    0 |    0 |    0 |
|                            10.111.2.161 -    0 |  188 |  188 |    7 |   11 |   94 |   12 |
|                              84.16.8.72 -    1 |  184 |  183 |    7 |   11 |  104 |    9 |
|                          213.140.43.158 -    2 |  180 |  178 |   68 |   73 |  150 |   69 |
|                          213.140.43.110 -    0 |  188 |  188 |  100 |  105 |  217 |  102 |
|              ae31.cr10-dal3.ip4.gtt.net -    0 |  188 |  188 |  100 |  106 |  180 |  118 |
|          et-0-0-67.cr6-chi1.ip4.gtt.net -    0 |  188 |  188 |  124 |  129 |  208 |  140 |
| gtt-2.e8.router2.chicago.nfoservers.com -    1 |  184 |  183 |  128 |  131 |  250 |  129 |
|c-216-52-148-47.managed-ded.premium-chicago.nfoservers.com -    0 |  188 |  188 |  128 |  131 |  213 |  130 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

Additional data: I'm using wireless connection

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According to the MTR, you aren't receiving packet loss on the last hop (the server).

 

While in-game, do you constantly have over 50% loss or does it spike to over 50%?

 

Are you able to provide screenshots or capture a video of the packet loss in-game?

 

Please let me know!

 

Thanks.

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@Roy

 

Following screenshots:

#1: While joining the server the packet loss is fairly small: 16%

08776D917BC12632BC292F2539745A13C5F99252

 

#2: Loading the map in, the packet loss considerably increases:

4E0817F7DBB8E893B1B5E653D195FF0AA5CF3180

 

#3: In server packet loss. Constant spikes almost over 50%:

73DAB4339C1B3EA8C9FE072ECFC6727004564214

 

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Interesting. And it only happens on our CS:GO Zombie Escape server? Could you try seeing if the issue occurs on our Arena server (74.91.125.69:27015) which is also ran by the same host (NFOServers).

 

The computer you had before which didn't have any issues, was that also wireless?

 

If you'd like, we can schedule a TeamViewer or Discord screen-share session and I can try to look into it further.

 

Thanks.

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@Roy 

Suprisingly there was no packet loss on the arena server you suggested me to join:

C05A885CC0C1D42EF5756BEBF98D03B63040B6E4

 

My old PC was using wireless connection too. In fact the laptop is right on top of the old PC. So yeah.

Edited by Lv100Crobat

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Sorry for posting on such an old post. But I've realized that there has been quite some time since the last reply.

 

Is your problem solved?

 

Cheers!

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