connection problem Difficulty connecting to ZE server

[Vrain 12 / 2,274]

Just got on today, and seems to have some trouble connecting to the server

 

I've verified my game and restarting my pc to no avail

 

Grabbed some screenshots addressing the problem (see attachments)

[ReivaX 63 / 2,626]

@Vrain i've heard there was ddos protection currently active on the server due to some attacks

 

it may be that you're ip has been blocked for the moment

 

im sure the team will help you asap

[Vrain 12 / 2,274]

Alrighty then, thanks for the info!

[donchill 81 / 4,900]

from what country are you connecting from?

it might be your isp or our nfo blocking it. we had similar cases before

[Vrain 12 / 2,274]

I'm connecting from Indonesia, but it shouldn't be a problem since I can connect to the ZE server multiple times in the past year or so

[reduct 600 / 7,862]

Ah yeah, I believe multiple players connecting from Indonesia is suffering from this problem.

 

Unfortunately, its either the Indonesian ISP maybe messing with your routing to this server or NFO is blocking out IPs from Indonesia to protect it from more DDOS attacks.

 

You could try restarting your router to see if that helps but the only known fix is to wait until it resolves itself.

[Vrain 12 / 2,274]

Looks like restarting my router doesn't work. Hopefully, it resolves itself at some point.

Nevertheless, thank you @reduct & @donchill for the response!

[Malal 145 / 0]

youre going to need a vpn probably

[Beter Griffin 69 / 3,489]

Hey vrain, I'm also from Indonesia. If you're using Indihomo, then I suggest you restart your router. It's happened to me several times these last 2 weeks and the only way I can connect to the server is if I restart my wifi router. Hope this helps!

Edit: Looks like restarting your router doesn't work. That means you're probably not using indihomo. In that case just contact your ISP.

Edited January 29, 2019 by Beter Griffin

[Vrain 12 / 2,274]

@Malal I probably gonna wait 'till it resolves itself because playing on VPN means garbage ping/connection and makes it unplayable. Especially platforming and lasers 😂

 

@Beter Griffin Tried it already and no luck on joining the server (and yes I'm using indihomo) Hope it'll resolve itself

 

@Malal & @Beter Griffin Thanks for the suggestions!

[Doorandal 20 / 3,115]

Indihomo is so bad right now tbh, I was having the same problem too and contacting ISP many times but same trouble keep coming again and again and i cant connect at all around june/july last year. then I change my provider to MyRepublic, it is pretty stable now and I have a lower ping playing on css ze sv like nide and unloze. unfortunately MyRepublic still not cover all Indonesia area.

[Beter Griffin 69 / 3,489]

@mikasa yeah fuck indihomo... Overpriced piece of shit. Unfortunately I can't change to myrepublic cuz it doesn't cover my area

[Malal 145 / 0]

6 hours ago, Vrain said:

I probably gonna wait 'till it resolves itself because playing on VPN means garbage ping/connection and makes it unplayable. Especially platforming and lasers 😂

Not really, a good vpn can actually improve your routing sometimes as it will go through a back route not front.

Most VPNs offer a trial period of a few days/week that you can refund if it doesn't help/ping is too high to be playable, I'm not too sure on Indonesian routing but you should try setting the VPN to West Coast America like San Francisco/Los Angeles or possibly try Sydney/Australia

Should only be 50ms higher at max than what you usually use.

[Vrain 12 / 2,274]

@mikasa & @Beter Griffin Banking on indihomo to fix itself (but i agree that sometime indihomo is utter garbage), not worth changing internet provider just to play ZE😂
 

@Malal I've used Windscribe once for a year and tried using it for TF2 and the ping worsened rather than improved than not using a VPN. But I'll give it a go, thanks!

[Roy 10,832 / 0]

I'm not sure if it's your ISP blocking the connection or NFO. However, if you'd like, I can submit a ticket to NFO asking if they are. If NFO is blocking your IP, I can ask if they can unblock it.

 

I'd suggest running a trace route to the CS:GO ZE server as well and giving me the results. You can achieve this in Windows by running the following command in Command Prompt:

 

tracert 216.52.148.47

 

If you would like me to open a ticket with NFO, please PM your IPv4 address to me.

 

Thanks.

[Vrain 12 / 2,274]

@Roy Just got on csgo right now, and it seems I can read and join the server 😄 Looks like it resolves itself somehow, nevertheless thanks for reaching out Roy, really appreciate it!

[Neiva 38 / 2,017]

On 1/30/2019 at 12:40 PM, Vrain said:

@mikasa & @Beter Griffin Banking on indihomo to fix itself (but i agree that sometime indihomo is utter garbage), not worth changing internet provider just to play ZE😂
 

@Malal I've used Windscribe once for a year and tried using it for TF2 and the ping worsened rather than improved than not using a VPN. But I'll give it a go, thanks!

 

Every VPN is different, some are better than others for gaming and even designed for gaming.

A lot of people use Mudfish, as it's so cheap and can work really well. Currently my routing is bad to Asia and I can drop from 350ms to ~150-200 with almost zero lag.

[1mpact 107 / 3,838]

4 hours ago, Neiva said:

 

Every VPN is different, some are better than others for gaming and even designed for gaming.

A lot of people use Mudfish, as it's so cheap and can work really well. Currently my routing is bad to Asia and I can drop from 350ms to ~150-200 with almost zero lag.

How much did they pay you?

[Roy 10,832 / 0]

17 hours ago, Vrain said:

@Roy Just got on csgo right now, and it seems I can read and join the server 😄 Looks like it resolves itself somehow, nevertheless thanks for reaching out Roy, really appreciate it!

I'm glad the issue was resolved!

 

If you experience issues again with your connection, please feel free to reach out to me.

 

Thanks.